Support Hub

Your hosting plan includes free support, but it is important to remember that your website and applications also require ongoing care.

When you host with us, you receive continuous support via email and our support ticket system. This support is included at no extra cost and covers assistance with hosting setup, email configuration, security, domain names, and general account settings.

Free hosting support does not include work related to website content or custom applications. A successful website depends on fresh, accurate, and regularly updated content. Keeping your site up to date helps improve visibility and attract more visitors. Many customers manage this themselves, but we are happy to provide guidance. Advice is always free, and if you prefer us to handle updates or improvements for you, these services can be provided for an additional fee.

Website maintenance goes beyond content. It also includes keeping your content management system up to date. Popular platforms such as WordPress are common targets for security attacks, which is why core systems and plugins are frequently updated. Regular updates are strongly recommended, especially when security fixes are released. For complete peace of mind, you may choose a support contract that allows us to handle all essential maintenance and updates, ensuring your website remains secure, stable, and reliable.